TEAM IMPULSE and our website www.impulsecar.co.uk take the privacy of our users and customers very seriously.

This Privacy Policy explains how we obtain and use personal information collected.

How we collect personal information
We may collect personal information in several ways including when you visit our site, request feedback or a quote or complete a form for our services. You may be asked for appropriate information about yourself and any third party you wish to include to enable us to carry out our services, this may include names, addresses, telephone numbers and email addresses.

How we use personal information

• To administer and manage our relationship with you to process your requests for products and/or services, to include taking payment through our credit card provider;
• To comply with any applicable licensing and/or insurance rules and regulations;
• For the purposes of recovery of a debt in case of non-payment.
• For the purposes of warranty after work is completed

How we protect personal information
We take appropriate data collection, processing, storage and security measures to protect against unauthorised access to personal data collected.

Sharing personal information
We do not sell, trade or rent personal information to third parties.

Third Party Websites
There may be advertisements on our website served by third-party advertisers, ad networks, ad servers and other links to our website. These third parties may use cookies to collect information about our users, we do not control these third parties and any questions about their activities should be address directly to them.

Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child has provided this kind of information on our website, we strongly encourage you to contact us and we will do our best to promptly remove any such information. Please also note that we do not ask for ages on any of our forms on our website, or instore or on the phone so we cannot take responsibility for monitoring this.

Your rights in relation to your personal information

You have rights under the GDPR:

• To access/to be fully aware of any of your personal data we may hold;
• To be provided with information about how your personal data is processed;
• To have your personal data corrected;
• To have your personal data erased in certain circumstances;
• To object to or restrict how your personal data is processed;
• To have your personal data transferred to yourself or elsewhere in certain circumstances.

You have the right to take any complaints about how we process your personal data to the Information Commissioner.

How long do we retain your personal information?
We will not keep your personal information longer than is necessary, taking into account any licensing and legal requirement.

Changes to this privacy policy
We may update this policy from time to time and users should check for updates to stay informed about how we are protecting your personal information.

How to contact us
If you have any queries about how we use your personal information you can contact us by email at info@teamimpulse.co.uk or by post to Impulsecar, 447 St. Albans Road, Watford, Herts, WD24 6PR

May 2018